Cookie Policy

    Last updated: 15 Dicembre 2025

    This Cookie Policy explains how Tavoloo uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are and why we use them, as well as your rights to control their use.

    1. What Are Cookies

    Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the site to remember your actions and preferences for a period of time, so you don't have to re-enter them every time you return to the site.

    2. Types of Cookies

    Session cookies

    Deleted when you close your browser. Used for basic site functionality.

    Persistent cookies

    Remain on your device for a specific period or until you manually delete them.

    First-party cookies

    Set directly by Tavoloo for platform operation.

    Third-party cookies

    Set by external services we use (e.g., Supabase, Stripe).

    3. Necessary Technical Cookies

    These cookies are essential for platform operation and cannot be disabled. They include:

    CookiePurposeDuration
    sb-*-auth-tokenUser authentication and secure session7 days
    i18nextLngLanguage preference storagePersistent
    themeTheme preference storage (light/dark)Persistent
    menu_session_idAI Waiter conversation session24 hours
    reservation_session_idReservation AI conversation session24 hours

    4. Third-Party Cookies

    We use third-party services that may set their own cookies:

    • Supabase: Authentication and database service. Uses cookies for session management. Privacy Policy
    • Stripe: Payment service (if active). Uses cookies for security and fraud prevention. Privacy Policy
    • OpenStreetMap: Map service. May use cookies for display preferences. Privacy Policy

    5. How to Manage Cookies

    You can control and/or delete cookies as you wish. You can delete all cookies already on your device and set most browsers to block their installation. Here's how to do it on major browsers:

    You can manage your cookie preferences directly on our website:

    Or you can manage cookies through your browser settings:

    Warning: if you disable cookies, some platform features may not work properly (e.g., login, language preferences).

    6. Changes to Cookie Policy

    We may update this Cookie Policy periodically. We encourage you to check this page regularly to stay informed of any changes.

    7. Contact

    For questions about our Cookie Policy, contact us:

    Email: info@fmsolutions.ai