Cookie Policy | Tavoloo

This Cookie Policy explains how Tavoloo uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are and why we use them, as well as your rights to control their use.

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the site to remember your actions and preferences for a period of time, so you don't have to re-enter them every time you return to the site.

2. Types of Cookies

Session cookies

Deleted when you close your browser. Used for basic site functionality.

Persistent cookies

Remain on your device for a specific period or until you manually delete them.

First-party cookies

Set directly by Tavoloo for platform operation.

Third-party cookies

Set by external services we use (e.g., Supabase, Stripe).

3. Necessary Technical Cookies

These cookies are essential for platform operation and cannot be disabled. They include:

Cookie	Purpose	Duration
sb-*-auth-token	User authentication and secure session	7 days
i18nextLng	Language preference storage	Persistent
theme	Theme preference storage (light/dark)	Persistent
menu_session_id	AI Waiter conversation session	24 hours
reservation_session_id	Reservation AI conversation session	24 hours

Analytics storage (only with consent)

This item is saved in your browser only if you accept analytics cookies. Without consent, nothing is saved.

Cookie	Purpose	Duration
tavoloo:platform_attr	Keeps the channel of your first visit (link parameters, referring page without parameters, landing page, link technical code and Meta ad click identifier, fbclid) so it can be linked to a contact or demo request you may make	30 days

4. Third-Party Cookies

We use third-party services that may set their own cookies:

Supabase: Authentication and database service. Uses cookies for session management. Privacy Policy
Stripe: Payment service (if active). Uses cookies for security and fraud prevention. Privacy Policy
OpenStreetMap: Map service. May use cookies for display preferences. Privacy Policy
Google Analytics 4: Website visit measurement. It loads only after consent to analytics cookies and then sets its own cookies (_ga and _ga_*) to tell visits apart. Privacy Policy
Metricool: Website visit measurement. It loads only after consent to analytics cookies.
Meta: Advertising campaign measurement (Meta Pixel). It loads only after consent to marketing cookies. Privacy Policy

5. How to Manage Cookies

You can control and/or delete cookies as you wish. You can delete all cookies already on your device and set most browsers to block their installation. Here's how to do it on major browsers:

You can manage your cookie preferences directly on our website:

Or you can manage cookies through your browser settings:

Chrome: Instructions
Firefox: Instructions
Safari: Instructions
Edge: Instructions

Warning: if you disable cookies, some platform features may not work properly (e.g., login, language preferences).

6. Changes to Cookie Policy

We may update this Cookie Policy periodically. We encourage you to check this page regularly to stay informed of any changes.

7. Contact

For questions about our Cookie Policy, contact us:

Email: info@tavoloo.app