We run the digital side of your restaurantbarcafébistrofood truckdelivery.
Guest replies on your restaurant's page, reservations, menu and campaigns running every day with AI supervised by our team. You run the floor, FM Solutions runs the rest.
- AI supervised by humans
- Setup and migration included
- LGPD + GDPR
We run the digital side of every kind of venue, from food trucks to established restaurants.
Who runs the business while you're putting out fires?
We take that fire off your hands: Tavoloo's AI agents reply, confirm and promote, and our team supervises every day.
Without Tavoloo
- Phone ringing and messages unanswered at peak times
- Reservations on paper, with no confirmation
- Menu reprinted every time a price changes
- An event nobody promoted
- Orders only through marketplaces, with high commissions
With Tavoloo
- An AI concierge answers on your restaurant's page, 24/7
- Confirmed reservations, with automatic reminders and fewer no-shows
- Digital menu updated in seconds, in 3 languages
- Events published and promoted to your regulars without you lifting a finger
- Orders and gift cards through your own page, with no marketplace commission
A platform that learns from your restaurant and works day and night.
On the Managed plan, our team turns all of this on and runs it for you. Prefer to drive? Enable only what makes sense.
Concierge on your page 24/7
The AI serves guests right on your restaurant's page: it answers, recommends dishes, confirms reservations and takes orders in Portuguese, English and Italian. No leaving the site.
Autonomous reservations
It learns your tables, hours and rules. Then it accepts, declines or suggests another time based on real occupancy.
Table QR and waiter call
Every table has its own QR. Guests open the menu and call the waiter for the right reason (service, order or bill); the call lands on the floor monitor with the table number.
Order at the table
Whoever scanned the QR builds their order and sends it to the kitchen, with variants and notes written down. Payment stays yours: guests pay at the table or at the till, exactly as they do today.
Online gift cards
Create, sell and redeem gift cards with online payment (Stripe). The AI even suggests campaigns at the right time of year.
Orders and delivery from your page
Delivery, pickup or both, with the fee and the minimum you decide. The order reaches the kitchen with a delivery code and goes through no marketplace: the guest pays on delivery or at the counter.
Events on your page
Publish the event with an AI-made cover, and whoever is interested books a table for that date right there, talking to the assistant.
Email campaigns
Write with the AI's help and send to your own list: everyone, newsletter subscribers, your most frequent guests or this month's birthdays. You see who opened and who clicked.
Automatic multilingual menu
Import the PDF and the AI translates it, classifies allergens and gets the menu ready for Google to understand. It updates instantly, with nothing to reprint.
Intelligent CRM
Every customer becomes one profile, with their history, allergies, preferences and birthday. The AI uses it to personalize the contact and bring people back.
Found on Google, read by the AIs
Your page ships search-ready: restaurant structured data, menu and hours a robot can read, a sitemap that updates itself, and ChatGPT, Claude and Perplexity allowed in.
Reports and forecasting
Revenue, average ticket, no-shows, most ordered and best rated dishes. The AI projects the next period from your history, and says when there isn't enough data yet.
Your own cashback
Guests get part of it back and spend it on their next visit. You set the rate, the expiry and the cap per order, and the balance is yours, not some third-party app's.
Coupons you can trace
Value or percentage codes with expiry, usage limits and one per customer. Every redemption ties back to the order, so you see what the promo actually earned.
Reviews that reach Google
After the order or the booking, guests get five clickable stars by email. High scores go to Google; low ones become private feedback in your panel.
Abandoned orders recovered
Whoever leaves their email without finishing gets a single reminder, cart intact, with a button to pick up where they left off.
You don't switch systems. You gain a team running things for you.
Tavoloo isn't a management system. It takes care of the operations your team handles today, right alongside what you already use. You don't have to change a thing.
Doesn't replace your system
Keep the POS, ERP and accounting you already have.
No data migration
On Managed, migration is on us. On self-service, you're live in minutes with nothing to migrate.
AI does the human work
Guest replies, reservations, events, menu and gift cards move over to the agents.
Coexists with what you have
You turn on only the modules that make sense for your business.
✦ No migration headache and no risk.
You sign up. We do the rest.
Week 1: setup
We migrate your data, build the menu and train the AI agents on your house rules.
Every day: operation
The AI replies, books and promotes. Our team watches and corrects in real time.
Every month: report
You get what the operation generated: reservations, orders, campaigns and what we'll tune next.
We do the work. You grow.
back per week
to run the business
service with no queue
even when the kitchen is closed
commission
from marketplaces at the till
Sell straight from your own page. Without eating into your margin.
Delivery orders and gift cards come from your own page. The ticket lands in your panel. The marketplace commission stays out of it.
- ✓
No marketplace commission
Stop splitting your margin with the marketplaces.
- ✓
Orders in your panel
Tickets in one place, with status in real time.
- ✓
Gift cards with no commission
0% at the till, or just 3% online.
- ✓
Pay on the spot
Card, cash or on delivery. The customer follows along on their phone.
Your public page (PWA)
Every venue gets a page that's ready to go. Menu, reservations, events and gift cards in a single link. It shows up on Google and in AI answers, has a QR code per table, and there's no app to download.
Live demo page
tavoloo.app/p/tavolooEvery customer in their own brand color · 100% white-label
Each platform solves one part. Tavoloo brings it all together in one panel, and it's yours.
We looked at what each platform really delivers. One handles reservations, another reviews, another delivery, another the menu. Tavoloo gives you all of it in one panel, from your number, under your brand, with no marketplace commission.
| Feature | ★ BestTavoloo | The ForkReservations | TripAdvisorReviews | iFoodDelivery | CopertoMenu / POS |
|---|---|---|---|---|---|
| Table reservations | ✓ | ||||
| AI concierge service | ✓ | ||||
| Multilingual digital menu | ✓ | ||||
| Online orders / delivery | ✓ | ||||
| No marketplace commission (SaaS) | ✓ | ||||
| Gift cards & coupons | ✓ | ||||
| Own CRM (the data is yours) | ✓ | ||||
| Page under YOUR brand (white-label) | ✓ | ||||
| Customer reviews | ✓ | ||||
| Multi-country (IT · BR · US) | ✓ |
Comparison based on public information from the official sites. The brands mentioned belong to their respective owners.
Every peak date can double your revenue. Are you ready?
World Cup 2026, Mother's Day, Valentine's, Black Friday, New Year's Eve. Tavoloo promotes match day, builds the themed menu and opens reservations. Then it fires off the campaign to your customer base. All on its own.
Create the event in 2 minutes
Date, time, special menu and how many tables you want to open.
Promotes itself
It goes up on your public page, out by email to your base, and even generates a tracked link for Instagram.
Book straight from the event
The guest picks a table and confirms. The AI takes care of the reminder and the no-shows for you.
We run it for you. Or you take the wheel.
Most of our clients hire the full operation. If you'd rather run things yourself, the same platform is available as the Suite, shown in the same demo.
Managed: our team runs your restaurant's digital operation.
We set everything up, migrate your data, train the AI agents on your house rules and operate every day: guest service on your page, reservations, menu and campaigns. You get the outcome, not another task.
$416/mo
on the $4,990 annual contract · 12-month contract, setup and migration included, 90-day guarantee
- Setup and data migration, done by us
- AI agents trained on your house rules
- Replies and reservations watched every day by real people
- Menu and campaigns updated by us
- A monthly report of what the operation generated
- Everything in the Suite plan, included
With regular subscription software, for every dollar spent on the tool, about six more go to the people who run it. Here you hire the outcome directly, at a fraction of that cost: your guests get a modern, interactive experience from their very first visit to your restaurant's page.
Suite
The Suite gives your team the same platform to run. We show it working in the demo and you activate it in that same conversation.
$139/mo
or $1,390 on the yearly plan, with 2 months free
- Digital menu, reservations, tables and orders
- CRM with customer history
- Gift cards online and at the till
- Events and campaigns
- Email marketing with your brand
- AI guest service on your page
The Suite has no lock-in: activate it after the demo and cancel whenever you want
Prices exclude any taxes due in your country. Invoiced by FM Solutions & Consulting USA LLC (Orlando, FL, USA).
Trustworthy AI, with you in control.
Technology that's trained and governed, and talks like a real person. And you keep full control and traceability of everything.
RAG that learns
The agents draw on a smart knowledge base that gets better every time it's used.
Long-term memory
The system remembers your customers, their preferences and their history.
Full operations log
Everything stays logged by agent and by operator, for governance and compliance.
Human-in-the-loop
FM keeps an eye on the AI, reviewing and correcting it so it doesn't make things up.
GDPR + LGPD compliance
The data is yours, and the operation follows the law.
Got a question? Let's sort it out.
Who actually runs it, AI or people?
Both. The AI agents do the day-to-day work and the FM team supervises, corrects and tunes. Nothing runs without someone watching.
What does your team do day to day?
We watch conversations and reservations, update the menu and campaigns when you ask, correct the AI when needed and send a report every month.
What exactly is included?
Your restaurant's own page with a digital menu, an AI concierge that answers and books, table QR and ordering, gift cards, events, coupons, cashback, reviews that reach Google, and abandoned-order recovery. You switch on what makes sense; the rest stays off.
Can guests order at the table? Do you take the payment?
Ordering, yes: they scan the table QR, build the order and send it to the kitchen. Taking payment, no. Tavoloo has no till and no online payment for a table ticket, and it does not open or close tables. Guests pay at the table or at the till, exactly as they do today.
Can we answer on WhatsApp too?
Yes. The focus is your own page, but if you prefer WhatsApp you connect your number through Meta's official API and talk to the same agent, with the same memory. The number and the contacts stay yours, and Meta bills promotional messages directly to you, at its own rates.
How much does it cost?
Managed is $416 a month, on a 12-month contract ($4,990 a year) with setup and migration included. That's less than half the cost of an employee running the tool, with the operation going 24/7. Prefer to run it yourself? The Suite is $139 a month, no lock-in, and you activate it after the demo.
What if I want to run it myself?
You can. The Suite gives you the full platform for your team to run: $139 a month, no lock-in. We show everything in the demo and you activate it in that same conversation. Managed is for owners who'd rather hand us the operation.
Do I have to sign a contract or get locked in?
On the Suite, no: it's monthly, no lock-in, cancel anytime. Managed comes with a 90-day guarantee: if you don't want to continue within that period, you leave with no penalty. After that, the contract runs for 12 months, and the setup fee is waived when you complete the term. Leave early and the setup fee is charged in full.
Do I need to replace my current system (POS/ERP)?
No. Tavoloo works alongside the POS, ERP and accounting you already use. And on Managed, migrating whatever data needs to come over is on us.
Do you integrate with my till, with Glovo or with Deliveroo?
Not today. Tavoloo lives alongside the POS you already use, but it does not yet exchange data with it automatically, and it does not pull orders from delivery apps. Both integrations are on the roadmap; until they exist, we don't promise them.
Does it fit my type of business?
Yes. From food trucks to restaurants, and also bars, cafés, bakeries, meal-prep, home and solo businesses and event venues.
What if the AI gets it wrong or makes something up?
That's what the human-in-the-loop is for: FM keeps watch and corrects. Alongside it work RAG, long-term memory and an auditable log, which help the AI not make things up.
Who owns my customers' data?
The data is yours. The operation follows GDPR and LGPD, with logs per agent and per operator.
Need help or something tailored?
Questions, partnerships or a bigger operation (Enterprise / Concierge FM)? We reply fast.
Prefer WhatsApp?
We respond in minutes
Contact Information
Phone
+39 328 959 3891Support hours
Mon-Fri: 9:00 AM - 7:00 PM
Want to see this running in your restaurant?
Book a call and we'll walk you through the operation with your venue's numbers. Setup included.
Book a call