We run the digital side of your restaurantbarcafébistrofood truckdelivery.
Customer service, reservations, menus and campaigns with AI and our team’s oversight through Gerenciado. Your team handles floor service, orders and finances. Prefer to run it internally? Choose Suite.
- AI supervised by humans
- Setup included with Gerenciado
- LGPD + GDPR
We run the digital side of every kind of venue, from food trucks to established restaurants.
Who runs the business while you're putting out fires?
We take that fire off your hands: Tavoloo's AI agents reply, confirm and promote, and our team supervises every day.
Without Tavoloo
- Phone ringing and messages unanswered at peak times
- Reservations on paper, with no confirmation
- Menu reprinted every time a price changes
- An event nobody promoted
- Orders only through marketplaces, with high commissions
With Tavoloo
- An AI concierge answers on your restaurant's page, 24/7
- Confirmed reservations, with automatic reminders and fewer no-shows
- Digital menu updated in seconds, in 3 languages
- Events published and promoted to your regulars without you lifting a finger
- Orders and gift cards through your own page, with no marketplace commission
A platform that learns from your restaurant and works day and night.
Features for your team to operate with Suite. With Gerenciado, we configure and oversee digital operations as agreed; local fulfillment and finances remain with you.
Concierge on your page 24/7
The AI serves guests right on your restaurant's page: it answers, recommends dishes, confirms reservations and sends guests to the digital menu to place their order, in Portuguese, English and Italian. No leaving the site.
Autonomous reservations
It learns your tables, hours and rules. Then it accepts, declines or suggests another time based on real occupancy.
Table QR and waiter call
Every table has its own QR. Guests open the menu and call the waiter for the right reason (service, order or bill); the call lands on the floor monitor with the table number.
Order at the table
Whoever scanned the QR builds their order and sends it to the kitchen, with variants and notes written down. Payment stays yours: guests pay at the table or at the till, exactly as they do today.
Online gift cards
Create, sell and redeem gift cards with online payment (Stripe). The AI even suggests campaigns at the right time of year.
Orders and delivery from your page
Delivery, pickup or both, with the fee and the minimum you decide. The order reaches the kitchen with a delivery code and goes through no marketplace: the guest pays on delivery or at the counter.
Events on your page
Publish the event with an AI-made cover, and whoever is interested books a table for that date right there, talking to the assistant.
Email campaigns
Write with the AI's help and send to your own list: everyone, newsletter subscribers, your most frequent guests or this month's birthdays. You see who opened and who clicked.
Automatic multilingual menu
Import the PDF and the AI translates it, classifies allergens and gets the menu ready for Google to understand. It updates instantly, with nothing to reprint.
Intelligent CRM
Every customer becomes one profile, with their history, allergies, preferences and birthday. The AI uses it to personalize the contact and bring people back.
Found on Google, read by the AIs
Your page ships search-ready: restaurant structured data, menu and hours a robot can read, a sitemap that updates itself, and ChatGPT, Claude and Perplexity allowed in.
Reports and forecasting
Revenue, average ticket, no-shows, most ordered and best rated dishes. The AI projects the next period from your history, and says when there isn't enough data yet.
Your own cashback
Guests get part of it back and spend it on their next visit. You set the rate, the expiry and the cap per order, and the balance is yours, not some third-party app's.
Coupons you can trace
Value or percentage codes with expiry, usage limits and one per customer. Every redemption ties back to the order, so you see what the promo actually earned.
Reviews that reach Google
After the order or the booking, guests get five clickable stars by email. High scores go to Google; low ones become private feedback in your panel.
Abandoned orders recovered
Whoever leaves their email without finishing gets a single reminder, cart intact, with a button to pick up where they left off.
You don't switch systems. You gain a team running things for you.
Tavoloo organizes customer service, reservations and digital relationships alongside your existing tools. Your local team remains responsible for fulfilling orders and finances.
Doesn't replace your system
Keep the POS, ERP and accounting you already have.
Migration with a defined scope
Included with Gerenciado as agreed in the proposal. Assisted migration is a separate service with Suite.
AI does the human work
Guest replies, reservations, events, menu and gift cards move over to the agents.
Coexists with what you have
You turn on only the modules that make sense for your business.
Compatibility and scope confirmed before setup.
You sign up. Our team handles digital operations.
Setup: agreed scope
We agree on data and compatible integrations, configure the menu and AI with rules you approve. Timing is set in the proposal.
Operations: agreed monitoring
AI executes configured workflows. Our team reviews digital operations. Your team handles orders, floor service and finances.
Every month: report
You get what the operation generated: reservations, orders, campaigns and what we'll tune next.
We do the work. You grow.
dashboard for digital operations
with connected features
service with no queue
even when the kitchen is closed
commission
from marketplaces at the till
Sell straight from your own page. Without eating into your margin.
Delivery orders and gift cards come from your own page. The ticket lands in your panel. The marketplace commission stays out of it.
- ✓
No marketplace commission
Stop splitting your margin with the marketplaces.
- ✓
Orders in your panel
Tickets in one place, with status in real time.
- ✓
Gift cards with no commission
0% at the till, or just 3% online.
- ✓
Pay on the spot
Card, cash or on delivery. The customer follows along on their phone.
Your public page (PWA)
Every venue gets a page that's ready to go. Menu, reservations, events and gift cards in a single link. It shows up on Google and in AI answers, has a QR code per table, and there's no app to download.
Live demo page
tavoloo.app/p/tavolooEvery customer in their own brand color · 100% white-label
Each platform solves one part. Tavoloo brings it all together in one panel, and it's yours.
We looked at what each platform really delivers. One handles reservations, another reviews, another delivery, another the menu. Tavoloo gives you all of it in one panel, from your number, under your brand, with no marketplace commission.
| Feature | ★ BestTavoloo | The ForkReservations | TripAdvisorReviews | iFoodDelivery | CopertoMenu / POS |
|---|---|---|---|---|---|
| Table reservations | ✓ | ||||
| AI concierge service | ✓ | ||||
| Multilingual digital menu | ✓ | ||||
| Online orders / delivery | ✓ | ||||
| No marketplace commission (SaaS) | ✓ | ||||
| Gift cards & coupons | ✓ | ||||
| Own CRM (the data is yours) | ✓ | ||||
| Page under YOUR brand (white-label) | ✓ | ||||
| Customer reviews | ✓ |
Comparison based on public information from the official sites. The brands mentioned belong to their respective owners.
Every peak date can bring activity to your restaurant. Are you ready?
Use special dates to organize events, menus and reservations. With Gerenciado, we plan promotion within the agreed scope and your approvals.
Create the event in 2 minutes
Date, time, special menu and how many tables you want to open.
Promotes itself
It goes up on your public page, out by email to your base, and even generates a tracked link for Instagram.
Book straight from the event
The guest picks a table and confirms. The AI takes care of the reminder and the no-shows for you.
Tavoloo is currently available only in Brazil. Leave your contact and we'll let you know when it reaches your country.
Trustworthy AI, with you in control.
Technology that's trained and governed, and talks like a real person. And you keep full control and traceability of everything.
RAG that learns
The agents draw on a smart knowledge base that gets better every time it's used.
Long-term memory
The system remembers your customers, their preferences and their history.
Full operations log
Everything stays logged by agent and by operator, for governance and compliance.
Human-in-the-loop
With Gerenciado, our team reviews and adjusts AI on the agreed schedule. With Suite, your team keeps the rules updated.
GDPR + LGPD compliance
The data is yours, and the operation follows the law.
Got a question? Let's sort it out.
Who actually runs it, AI or people?
With Suite, your team configures and runs the platform. With Gerenciado, AI executes configured workflows and our team oversees digital operations on the agreed schedule. Orders, in-person service and finances remain with your local team.
What does your team do day to day?
With Gerenciado, we review service and reservations, adjust AI, update menus and campaigns within scope, and send a monthly report. Support channels and schedule are defined in the proposal; continuous 24-hour human supervision is not included.
What exactly is included?
Your restaurant's own page with a digital menu, an AI concierge that answers and books, table QR and ordering, gift cards, events, coupons, cashback, reviews that reach Google, and abandoned-order recovery. You switch on what makes sense; the rest stays off.
Can guests order at the table? Do you take the payment?
Ordering, yes: they scan the table QR, build the order and send it to the kitchen. Taking payment, no. Tavoloo has no till and no online payment for a table ticket, and it does not open or close tables. Guests pay at the table or at the till, exactly as they do today.
Can we answer on WhatsApp too?
Yes. The focus is your own page, but if you prefer WhatsApp you connect your number through Meta's official API and talk to the same agent, with the same memory. The number and the contacts stay yours, and Meta bills promotional messages directly to you, at its own rates.
How much does it cost?
Our initial focus is Brazil. Suite costs R$597 per month without a minimum term. Gerenciado costs R$2,490 per month under a 12-month contract, paid monthly. Setup, migration and compatible integrations are included within the agreed scope. Advertising spend and third-party fees are separate. Contact us to assess availability elsewhere.
What if I want to run it myself?
Yes. Your team operates Suite without a minimum term. You can discuss Gerenciado at any time. We agree scope, setup and the contract before switching; it is not an automatic upgrade.
Do I have to sign a contract or get locked in?
Monthly Suite has no minimum term or exit penalty. Gerenciado has a 12-month contract paid monthly. You can cancel without penalty in the first 90 days of operations. Days 91–180 incur a two-month fee; day 181 through the end of the initial term incurs a one-month fee. The 90-day condition does not guarantee results or refunds for services already provided. Statutory rights remain unaffected.
Do I need to replace my current system (POS/ERP)?
You can keep your POS, ERP and finance tools. Gerenciado includes setup and migration of the data agreed in the proposal. Assisted migration and integration services are purchased separately with Suite.
Do you integrate with my till?
We assess POS or ERP compatibility before contracting. Gerenciado includes compatible integrations listed in the proposal; Suite requires a separate quote. We do not promise compatibility with every provider or unlimited migration. We currently do not integrate with iFood.
Does it fit my type of business?
Yes. From food trucks to restaurants, and also bars, cafés, bakeries, meal-prep, home and solo businesses and event venues.
What if the AI gets it wrong or makes something up?
AI can make mistakes. The knowledge base and logs support review. With Suite, your team reviews and adjusts; with Gerenciado, our team follows the agreed schedule. Critical information must be confirmed by the restaurant.
Who owns my customers' data?
The data is yours. The operation follows GDPR and LGPD, with logs per agent and per operator.
Need help or something tailored?
Questions, partnerships or a bigger operation (Enterprise / Concierge FM)? We reply fast.
Prefer WhatsApp?
We respond in minutes
Contact Information
Phone
+39 328 959 3891Support hours
Mon-Fri: 9:00 AM - 7:00 PM
Want to see this running in your restaurant?
Book a call and we'll walk you through the operation with your venue's numbers. Setup included.
Book a call